Upload.com Sucks!

Upload.com's crappy new website is a disaster! They have broken links everywhere and older clients can no longer login. Every time I try to log it takes me to a "PAGE NOT FOUND" page filled with many other broken links.

Worse their previously responsive tech support is no longer responsive to say the least. They often don't reply at all! When they do it's something like "we're working on the problem". Then no more replies if you reply to that email to ask for updates.

Yet worse, they still keep charging my credit card! And since I cannot login, guess what, I can't unsubscribed. Few days I contact my credit card and they finally agree that what upload.com is doing is wrong and they will put an stop to further charges and will refund some of the money they charged me during the time when I could not use it.

If you have similar problems with CNET Upload.com post your experience here and maybe together we can get their attention.

Saeid Nourian, Ph.D.
President of Runiter Company
www.runiter.com